Long John Silver's, Papa John's, KFC tech execs give tips on embracing the future
Technology is a must these days when it comes to running a successful restaurant, but implementing apps, kiosks and digital menu boards, for example, can be challenging for large heritage brands rooted in traditional operations. At a panel entitled "Is your franchise ready for the tech revolution?" at the Restaurant Franchising and Innovation Summit in Louisville, Kentucky, panelists from Papa John's, KFC and Long John Silver's addressed the issue. Lauren Smith Madden and Jason Williams, attorneys at Frost Brown Todd, moderated this discussion with Chris Caldwell, CIO of KFC; Brad Gardone, vice president of IT at Long John Silver's and Mike Nettles, CIO of Papa John's.
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